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Thank you for your enquiry about style number:

When buying the gown through Sew Couture the procedure will be as follows:

You have agreed on a price with the seller - what now?

We will contact the seller to ensure this price and they agree for Sew Couture to conclude the deal.   The buyer can transfer the funds to SEW COUTURE ’S account which will be in holding while the dress is in preparation for the sale.

What does Sew Couture Charge to conclude the deal?

A flat rate of R500ex vat and courier (irrespective of the price of the dress) for arranging the Wedding dress sale and R250ex vat and courier for Cocktail Dress Sale (irrespective of the the price of the dress).  Only when the buyer is happy, do we release the funds to seller less Sew Couture’s charge which includes communications, logistics, inspection of the dress and guarantee of payment.  Courier fee will be quoted on area dependant.

What does Sew Couture do? 

We arrange our courier to collect the dress from the seller and bring the dress to Sew Couture for inspection and packaging and then transfer the dress to buyer. We will hold the funds from the buyer and only when the buyer is happy, do we release the funds to seller less Sew Couture’s charge.

How does the buyer pay for the dress if Sew Couture concludes the deal?

We will invoice you and you purchase the dress online with a payment link/invoice once we have established the location we will be couriering the dress to.

How does the seller pay Sew Couture to conclude the deal?

We will deduct our agreed fee before we release the funds to the seller.

What happens if the dress does not arrive in the condition as liased or the condition/fit is not correct?

The cost of the courier and the logistics will be for the seller’s account.  Sew Couture will release the funds back to buyer once the dress has been picked up by the seller, as it is in both parties interest to be transparent and take care of the product before sending to avoid disappointment.   It is in the best interest for the seller to make sure the dress is clean and in good condition aswell as the measurements match those advertised online.